Founded in 2001, our company was first registered as a partnership limited. Later in 2004, we became Thai Travel Info Service Company Limited. Our mission is to provide an integrated traveling business with main priority to offer a reliable and a wide variety of travel services in both domestic and overseas markets.
Company profile
- Registered Capital 5,000,000 Thai Baht fully paid.
- Commercial registration #0105547034583 issued by Business development commercial center department.
- Tax value added registered (Por Por. 20), the tax file number is 3031276604 issued by revenue department.
- TAT license #11/3799 issued by Thailand Traveling center (ททท.)
- Certificate of electronic commercial business #0108614827406 issued by ministry of ecommerce.
Head office
2100/1240-41 Soi 24/1 Ramkamhang Rd., Huamak Sub District, Bangkapi District, Bangkok
(near ABAC university, Huamark Campus)
Our total number of full time employee is 37 persons
(As of June 1 2008)
Our historical and reward
2005 - 2007 Best selling award from 2005 – 2007 (3 years consecutively) by Cathay Pacific Airways Thailand (Cathay Pacific Top Agent Award 2005 - 2007)
2006 - 2007 Best reservation seat award from 2006 – 2007 by Galileo Thailand LTD. the service provider for reserved GalileoTM seat.
2008 An award for the reliable electronic commerce website (Trustmark) year 2008 issued by business development department of ministry of ecommerce. We are the first organization to receive this award in the country
Our Company the company was found and registered the website under the name ThaitravelCenter.comm in year 2003. Our mission is to be Thailand leading website to provide information and a wide variety of travel businesses on the internet. We have been developing continuously to respond to a growing number of visitors to our website that keeps on increasing every year. Our website also supports the business transaction for an electronic commerce with the cooperation from Thailand leading banks such as Kasikorn Thai Bank and Bangkok Bank. Our online reservations for airplane ticket, hotel, package tour reservations, thus have a highly world class security online protection and log on system for customer data accesses recognized by We believe that it is a very important issue for an online transaction to be highly secured. We also have the computer server to help control and manage a very high effective security matter. Moreover, we are also a member of Thailand electronic commerce group which is supported by ICT ministry.
From the statistic from the Government Information Technology Services which has been collecting the internet usage statistic of Thailand. This organization has been collecting our website ThaitravelCenter.com visitor information since year 2007 from Jan – Dec. The number of visitor around the globe was 4,052,286 which was increased from year 140% increased from 2006 and thus made us become the top the traveling website service provider (Travel Agency) in Thailand.
Main services of our organization are listed below
We sell over 30,000 routes of the air flight around the world of over 200 of the leading airline company. You can also book air tickets through our staff at Thai Travel Contact Center with Digital ISDN system 30 lines everyday. Just give us a call at 02-3088383. We are also one of a few companies in Thailand who open booking through the website.
We sell domestic and international package tour included travel with the leading airline such as Royal Orchid Holiday Package Hong Kong Cathay Super city, Package Wow Singapore Airline, American Dreamy Package from United Airline, and etc. Our services also include arrangement, planning a party tour, an individual tour, and a group tour. Our advantage is quality and we are also the traveling center. We’ve done a lot of marketing to be the tours distributor of the leading traveling allies.
We provide hotel, resort, and apartment reservation service both domestic and international. Our customer can also book online by themselves in rushing hour or through our customer service representative. Moreover with the helps of the allies in the group of top management of the leading online hotel services of over 30,000 around the world which will be increased to 50,000 in the beginning of October year 2008 to ensure the convenience, alternative, and fast confirmation.
We provide the traveling insurance service for both single and family with optional of daily, yearly by the world class leading company such as IAG and ACE Insurances.
We provide overseas train booking services in Europe, American, and Japanese in an economy rate e.g. Euro Star trains, Japan Rail pass and Shinkansen, and etc
Renting cars from leading domestic and international car rent companies such as Budget Car Rent, AVIS and Hertz for special prices.
We provide visa services in many countries for the customer who finds it is inconvenience to do it themselves.
Our customer
General group
- Any customer wishing to contact the Service Center (those who are exposed to the advertisement from media)
- Customer from the internet
- Walk in customer
- Previous/ repeat customers. The number of this group in Bangkok, other provinces, and overseas is increasing.
Partner group
- Customer who are marketing the services or those who have their own group of customers for example traveling company, hotel and resort and sale representatives.
Organization group
- Customer from organization such as private organization, universities and educational institutes.
- Customer from government sector and local administration.
After sale services
We always remember that to get customer is not as important as to keep them. Our company concentrate on our well standard services and responsibility. We use an up to date system such as CRM for collecting data, customer desired information supported, requirement management to support and response to customer which is daily increased. Our system will respond the needs of customer promptly and effectively. The customer will be satisfied from the first day they purchase our service and even after their trip ends. The customer can be assured of the quality services every time so that they never feel like traveling alone.
Special service for organization customer
Realizing the need of frequent trip of corporate customers, we offer more than special price. If your purchase trips exceed the quota, you are entitled to receive Corporate Direct Assistance which allows you to have direct number to our service staff who will be specially assigned to take care of you.We welcome your comment for any improvement and development of our website and services. Please send the comment to comment@thaitravelcenter.com
We would be more than happy to hear from you.
This is our commitment to improving service and we will keep up the good work with an aim to excel in an integrated travel business in Thailand.
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